Is Your App On Every iTunes App Store? Are You Sure? You Might Want To Check

Is Your App On Every iTunes App Store? all 155 of them…

Are you sure about that? You might want to check.

It might appear that you are selling your app in every app store; in Tunes Connect there may be a check next to each of the individual stores, and you have probably ticked “New Territories As Added” too, so that when a new store is added your app is automatically available in the new store.

Are you sure that works? You might want to check.

In July, Apple added 33 new countries to the list of App Stores: Algeria, Angola, Anguilla, Antigua and Barbuda, Azerbaijan, Bahamas,  Bahrain, Barbados, Belarus, Belize, Bermuda, Bolivia, British Virgin  Islands, Brunei, Cayman Islands, Cyprus, Dominica, Ghana, Grenada,  Guyana, Iceland, Montserrat, Nigeria, Oman, St. Kitts and Nevis, St.  Lucia, St. Vincent and The Grenadines, Suriname, Tanzania, Trinidad and  Tobago, Turks and Caicos, Uzbekistan, Yemen.

If you have ticked “Add New Territories As Added”, you would expect that your app will now be available in these new countries, but that is not necessarily correct. I don’t know if the “Add New Territories As Added” feature just doesn’t work at all, or if it sometimes works, but I can tell you that none of my paid apps were available in any of the new app stores added in July.

I have made a few observations; If your app is free then it is probably on all of the app stores as this issue doesn’t seem to affect free apps. If your app was released after July (after the new stores were added) then it is probably available on all of the app stores as this issue seems to only be a problem with making existing apps available on new app stores.

There is a simple solution. In iTunes Connect, navigate to the “Rights & Pricing” section, then deselect all if the app stores, save, then select all of the app stores, save again, and your app will be available in all of the app stores. It takes a while for the change to propagate through all of the servers, so it may take up to 24 hours for your app to appear on the (originally missing) app stores.

 

happy wheels

Posted on February 20, 2012 in App Development, Tús Nua Designs

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About the Author

Jez Harper is the Technical Director of Tús Nua Designs. He has over 20 years experience in the Software Development industry, covering roles from Developer, Trainer, Business Analyst, Systems Analyst, Technical Author, Technical Architect, Project Manager, and Technical Director. If there was time, he would probably enjoy the outside ;-)
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